Billing & Payment

At ESSE Care, we are committed to transparency, support, and clarity—especially when it comes to navigating the financial side of your care. 

How We Bill

We are out of network with all major insurance providers. However, with certain plans we can work with your insurance for coverage of surgical fees and associated costs, depending on your policy. This page outlines how billing works, what to expect before and after your visit, and how we can help you verify insurance benefits and maximize coverage when possible. 

Service Type
Payment Timing
What's Included
Office Visits & Consultations
Payment due at time of service
Based on provider time (see Pricing Page)
Additional Diagnostic Assessments*
Billing due to imaging location at time of service based on insurance coverage
Ultrasound imaging, hormone testing, fertility assessments, and/or specialized reproductive diagnostics (as needed)
Concierge Packages
Payment due at time of enrollment or structured via payment plan
All listed services, coordination, and referrals
Surgical Procedures
Billing coordinated after consultation
Surgical planning, insurance benefit verification, hospital coordination
Payment Timing Payment due at time of service
What's Included Based on provider time (see Pricing Page)
Payment Timing Billing due to imaging location at time of service based on insurance coverage
What's Included Ultrasound imaging, hormone testing, fertility assessments, and/or specialized reproductive diagnostics (as needed)
Payment Timing Payment due at time of enrollment or structured via payment plan
What's Included All listed services, coordination, and referrals
Payment Timing Billing coordinated after consultation
What's Included Surgical planning, insurance benefit verification, hospital coordination

All visits are priced based on the time and expertise required. Detailed receipts and superbills are provided for insurance reimbursement. Learn more about our pricing. 

*Note: If you would like to use an imaging facility closer to home, we can have one of our experts review your results once they are available. Additionally, our team ensures that your insurance is in-network with the imaging facility used to reduce out-of-pocket expenses. Learn about what to expect in your first office visit.  

Why We’re Out-of-Network and Why That Might Be the Right Path for You

We choose to operate independently of traditional insurance networks so that we can offer care that is truly patient-centered without the constraints or time limits often set by insurance-based models. This means: 

Thorough
Evaluation

Your visit won’t be rushed. Instead of 15 minutes, we often spend 1 hour or more.

Attentive
Listening

We listen deeply and evaluate thoroughly, prioritizing your wellness without compromise.

Personalized
Planning

We work with you to create a care plan that reflects your unique needs.

Check Insurance Coverage Before Appointment

We are happy to call your insurance on your behalf and provide a complimentary update on your plan, what you have met for deductibles and out-of-pocket costs, and how that might affect your surgical coverage.

Out-of-Network
Consultation Billing

We do not bill insurance directly for consultations or concierge packages. However, we provide all documentation you need to seek reimbursement, including:

Insurance Benefits
Review Support

Our team can also assist in reviewing your insurance benefits in advance. We help clarify coverage details and potential reimbursement expectations, including:

Payment Methods Accepted 

For surgical procedures, payment structure is discussed after evaluation. In certain cases, we are able to coordinate direct billing to insurance for the surgery itself, depending on plan and authorization approval. We accept the following forms of payment: 

Major Credit &
Debit Cards

(Visa, Mastercard, AmEx, Discover) 

Health Savings
Accounts (HSA)

Flexible Spending
Accounts (FSA)

Planning Ahead: What to Expect

We believe cost should never be a barrier to clarity, healing, or support. If you need help understanding your options or planning ahead financially, please reach out.

Before Your Visit 
  • You’ll receive a detailed quote for your consultation or package. 
  • Our team can help you verify your insurance benefits.
  • Payment is required to secure your appointment.
  • You’ll receive a comprehensive receipt and superbill for insurance.
  • Our team remains available to help you through reimbursement steps, including appeals.

It just felt very warm and comforting to have a team of women who are not only experts in their field, but also understood the disease I had and had been through it.

Nabila, ESSE Care Patient

Your journey to relief begins now.

Getting Started with ESSE Care 

1
2
3

Contact ESSE and
Verify Insurance

If using insurance, submit your information over the phone or through our online form when reaching out. We'll verify your benefits and let you know what's covered and what's not before your appointment.

Schedule a Visit

Book an appointment with one of our specialists to discuss your health concerns. Once insurance is reviewed, you'll submit payment to secure your visit.

Prepare for Your
Appointment

Please bring the following to your appointment:

  • Photo ID
  • Insurance card
  • List of current medications
  • Relevant medical records
  • Previous imaging or lab results
  • Payment method (credit card, HSA/FSA card)
1

Contact ESSE and
Verify Insurance

If using insurance, submit your information over the phone or through our online form when reaching out. We'll verify your benefits and let you know what's covered and what's not before your appointment.

2

Schedule a Visit

Book an appointment with one of our specialists to discuss your health concerns. Once insurance is reviewed, you'll submit payment to secure your visit.

3

Prepare for Your
Appointment

Please bring the following to your appointment:

  • Photo ID
  • Insurance card
  • List of current medications
  • Relevant medical records
  • Previous imaging or lab results
  • Payment method (credit card, HSA/FSA card)

Ready to take the next step?